Privacy Policy

1. OUR COMMITMENT TO YOUR PRIVACY

At The Social Vault AB, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Website or Services. Please read this policy carefully to understand our practices regarding your personal information.

Please note that our Website and Services may include links to third-party websites that are not governed by this Privacy Policy. We encourage you to review the privacy statements of those websites to understand their information practices.We reserve the right to update this Privacy Policy at any time.

Your continued use of our Website or Services after any changes to this policy will constitute your acceptance of such changes.If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@thesocialvault.com.

2. WHO WE ARE

The Social Vault AB (“The Social Vault”, “our bundles”, “our collaborations”, or “we” or “us”) is a Swedish company that provides bundle collaborations to its customers.

3. YOUR PRIVACY RIGHTS

We are committed to protecting your privacy and will only process your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) and any other applicable privacy laws in Sweden.

By using our Website or Services, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website or Services.

4. WHAT INFORMATION WE MAY COLLECT

4.1 Definition of Personal Data

Personal data refers to any information that can be used to identify an individual. Anonymous data, where identity has been removed, is excluded.

4.2 Types of Personal Data We Collect

We collect, use, store, and transfer various kinds of personal data, which we have categorised as follows: Identity Data, including first name, last name, username, or any other similar identifier. We collect this data when you purchase, email, call, live chat, or communicate with us in any other way. This may include:

a) your first name, last name, email address, and phone number.Contact Data, including billing address, invoicing address, email address, and telephone numbers.

b) Financial Data, including bank account and payment card details.

c) Transaction Data, including details about payments and other information about our services that you have purchased from us.

d) Technical Data, including your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access our website.

e) Profile Data, including your username and password, your reservations, your interests, preferences, feedback, and survey responses.

f) Usage Data, including information about how you use our website and services.

g) Marketing and Communications Data, including your preferences regarding receiving marketing material from us and third parties and your communication preferences.

h) Interaction Data, including any information you may provide on any discussion forums on our website.

i) Cookies Data, like many other websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies'?” section below for information about cookies and how we use them and what kind.

j) Third Parties and Information we receive from other sources, which may include information about you if you use any of the other websites we operate or if you use any of the services we provide. We may have informed you when we collected this data that it may be shared internally and combined with data collected on our website. We may also be working closely with third parties, including business partners, suppliers, sub-contractors, advertising networks, analytics providers, and search information providers, and may receive information about you from them.

k) Analytics, which includes third-party analytics services (such as Google Analytics) that evaluate your use of our website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information related to our website and internet usage. These third parties use cookies and other technologies to help analyze and provide us with data. By accessing and using our website, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

l) We may also collect, use, and share Aggregated Data, which may include statistical or demographic data. This data is not considered personal data in law as it does not directly or indirectly reveal your identity. However, we may combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you. If we do so, we will treat the combined data as personal data, which will be used in accordance with this Privacy Policy.

4.3 We do not collect any Special Categories of Personal Data about you.

This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.

4.4 GDPR Compliance

Under GDPR, we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting

5. OUR DATA COLLECTIONS AND USE METHODS

5.1 Collection of Personal Information

At times, we or third party data processors, agents and sub-contractors acting on our behalf may collect, store and use your personal information. This information may be collected through various means, including but not limited to:Direct interactions, such as filling out forms on our website, corresponding with us via email, phone or post, creating an account on our website, using our services, subscribing to our services or publications, requesting marketing materials, providing feedback, or entering a competition, promotion or survey.Indirect interactions, such as collecting information about your device or browsing history when you visit our website.

5.2 Use of Personal Information

In addition to the above, we may use your personal information in the following ways:

a) To provide you with a personalized website experience and to deliver the type of content and product offerings that you are most interested in.

b) To administer contests, promotions, surveys or other site features.

c) To send you periodic emails, if you have opted-in to receive our e-mail newsletter. You may opt-out of receiving promotional emails by referring to the "How can you opt-out, remove or modify information you have provided to us?" section below. Visitors who register or participate in other site features such as marketing programs and "members-only" content will be given a choice whether they would like to be on our email list and receive e-mail communications from us.

d) To present website content effectively to you.

e) To provide information and services that you request or that we think may interest you, with your consent.

f) To carry out our contracts with you.

g) To provide the relevant services to you.

h) To inform you of our charges.

5.3 Electronic Communication with Existing Customers

If you are an existing customer, we will only contact you electronically about things similar to what was previously sold to you.

5.4 Electronic Communication with New Customers

If you are a new customer, we will only contact you electronically about things similar to what was sold to you.

5.5 Website Usage Information

We may keep a record of the links which are used the most to provide the most helpful information. However, we agree to keep such information confidential and you will not be identified from this information.

5.6 Opt-Out and Deletion of Personal Information

If you do not want us to use your personal data for any of the reasons mentioned above, you can let us know at any time by contacting us at info@thesocialvault.com, and we will delete your data from our systems. However, please note that this may limit our ability to provide the best possible products and services to you.

5.7 Statutory or Contractual Requirement

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you do not provide your personal data in these cases.

5.8 Legal Basis for Data Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

a) Where we need to perform the contract we are about to enter into or have entered into with you.

b) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

c) Where we need to comply with a legal or regulatory obligation.

5.9 Consent for Marketing Communication

We do not rely on consent as a legal basis for processing your personal data, except for our marketing communications or sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at info@thesocialvault.com.

5.10 If we use your personal data for automated decision-making that significantly affects you, you have the right to contest the decision, request human intervention, and obtain an explanation from us. This right does not apply when the decision is necessary for:

a) a contract

b) authorized by law

c) based on your explicit consent.

If we use your personal data for profiling, we will provide clear information about the process and its implications, use appropriate procedures, implement measures to prevent errors, and ensure that the process is not discriminatory.

6. USE OF COOKIES

Our website uses Cookies to enhance your user experience. All Cookies used by us comply with current US and EU Cookie Laws.

6.1 Clarification

Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use Cookies to distinguish you from other users and to improve your browsing experience.

7. SECURITY AND STORAGE OF DATA

7.1 Your personal data may be transferred outside the European Economic Area (EEA) to fulfill your order and to receive our services and process payments. If we store or transfer your data outside the EEA, we will take all reasonable measures to ensure that your data is treated securely and in accordance with the GDPR, such as using EU-approved Model Contractual Arrangements.

7.2 In case we use US-based providers, we may transfer data to them if they are part of the Privacy Shield Framework, which requires them to provide similar protection to personal data shared between the EU and the US.

7.3 We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure your data, limiting access to your personal data to only those who have a legitimate need to access it.

7.4 We have procedures in place to deal with any suspected personal data breaches and will notify you and the applicable regulatory body of any such breach where required to do so by law.

7.5 By providing us with your personal data, you consent to the transfer, storage, and processing of your data outside the EEA, if it is necessary for us to do so.

7.6 Any payments made through our website will be encrypted.

7.7 We maintain a high level of security by implementing measures such as a firewall to protect your data.

7.8 Please note that despite our security measures, transmitting data over the internet may not be completely secure. You are advised to take suitable precautions when transmitting data to us via the internet.

7.9 If we provide you with a password upon registration on our website, please keep it confidential and do not share it.

7.10 We will retain your personal data for as long as necessary, usually for the duration of our relationship, and up to a maximum of seven years after the relationship has ended. However, we may be required to retain your data for a longer period to comply with legal or regulatory requirements. We regularly review our data retention obligations to ensure compliance.

8. DISCLOSURE OF INFORMATION

We may disclose your information in the following circumstances:

8.1. In the event of a sale of our business or company, we may disclose your information to potential buyers.

8.2. We may disclose your information to other businesses in our group.

8.3. We may disclose your information if we have a legal obligation to do so, or to protect the property, safety, or rights of others.

8.4. We may exchange information with others to protect against fraud or credit risks.

8.5. We may contract with third parties to provide services to you on our behalf. These third parties may require access to some or all of your data. If we share your data with third parties, we will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with the GDPR and the law.

9. YOUR PRIVACY RIGHTS

9.1 We respect your privacy and provide you with options to control your personal data that you submit through our Website. You can manage your preferences by using the unsubscribe links in our emails or by contacting us at info@thesocialvault.com.

9.2 You have the right to access, correct, and request the deletion of your personal data, and to request that we transfer your personal data to another person. You can also ask us to restrict or object to the processing of your personal data. If you have any concerns or questions regarding our data processing, you have the right to file a complaint with a supervisory authority.

9.3 You can find more information about your rights related to automated decision-making and profiling in section 11 below.

9.4 We will inform you before using your personal data for marketing purposes or disclosing it to any third party for marketing purposes. You can request that we stop processing your personal data for marketing purposes at any time.

9.5 If you have any questions or concerns about our Privacy Policy or our Website, please contact us at info@thesocialvault.com.

10. EXTERNAL LINKS

10.1 Our Privacy Policy and terms and conditions do not apply to other websites that you may access through links on our Website. We are not responsible for the collection, storage, or use of your data by those websites, and we recommend that you review their privacy policies before sharing any personal data.

11. CHANGES TO OUR PRIVACY POLICY

11.1 We reserve the right to make changes to our Privacy Policy at any time. We will post any updates on this page.

12. TERMS AND CONDITIONS

12.1 Please review our Terms and Conditions for information about using our Website.

13. CONSENT TO PRIVACY POLICY

When you use our website, you agree to the terms and conditions set forth in this privacy policy. This agreement indicates your acceptance of our privacy policy and your understanding of the rights and obligations outlined in it.

14. DISPUTE RESOLUTION AND GOVERNING LAW

14.1 Any dispute, controversy or claim arising out of or relating to this Privacy Policy, or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the Swedish Arbitration Act.

14.2 The arbitration shall be conducted in Stockholm, Sweden, in the English language and in accordance with the Rules of the Arbitration Institute of the Stockholm Chamber of Commerce.

14.3 The arbitral tribunal shall consist of one arbitrator to be appointed by mutual agreement of the parties or, failing such agreement within thirty (30) days after receipt by one party of the request for arbitration, by the Arbitration Institute of the Stockholm Chamber of Commerce upon the request of either party. The arbitrator shall be an expert in the field of privacy law.

14.4 The arbitral proceedings shall be conducted in confidentiality and all information, documentation and materials disclosed in the course of such proceedings shall be treated as confidential by the parties and by the arbitrator(s) and shall not be disclosed to any third party without the express written consent of the other party unless required by law.

14.5 The arbitral award shall be final and binding upon the parties. Judgment upon the award may be entered in any court having jurisdiction thereof.

14.6 This Privacy Policy shall be governed by and construed in accordance with the laws of Sweden, without regard to its principles of conflicts of law.